Applications for a Licence to Drive a Private Hire Vehicle will only be processed when an applicant has undertaken the one day training and assessment course.
This course is operated by Worcestershire County Council.
The driver assessment process consists of the following subject areas:
- Assistance Dogs
- Counter terrorism
- County lines
- CSE awareness
- Customer care
- Customer safety
- Dealing with difficult situations
- Disability Awareness (Equality Act 2010)
- Disclosure and Barring Services (DBS check)
- Driver responsibilities
- Enforcement and compliance
- Environmental Protection Act 1990
- Face to face English assessment (followed by a recorded interview where there are any concerns)
- General Data Protection Regulation (GDPR)
- Licence conditions
- Lost badges
- Modern Slavery
- Personal safety
- Plying for hire
- Road and passenger safety
- Safeguarding children and vulnerable adults
- Suicide awareness
- The Health Act 2006
- The licensing process
- Vehicle conditions
The course lasts approximately 6 hours and applicants must sit and pass a written multiple-choice test following the training, 75% correct is required to pass.
Both the course and the test are only available in English. No translation or interpretation of the training or test is available.
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