We are proud to confirm that we continue to offer exciting and popular lunchtime menus designed in line with the government's statutory standards for school meals.
Price
From September 2014, children in Reception, Year 1 and Year 2 can enjoy school meals for free.
Your child's school will let you know how much you will need to pay for school meals.
Free school meals
Children in years 3 and above may be able to claim free school meals.
Apply online for an instant decision or contact your child's school.
Further details are also provided regarding free school meals.
Menus and allergy information
These lunch menus are provided at many schools and academies in Wolverhampton. Some schools may request changes or provide an additional choice. Your child's school will be able to confirm the menu on offer.
Some of our menu items contain allergens, including cereals containing Gluten, Milk, Eggs, Fish, Shellfish, Soya, Celery, Mustard, Sulphites, Sesame and Lupin.
Peanuts and Nuts are also classed as allergens, but these are not used on our menu.
City of Wolverhampton Council is happy to cater for special diets by prior arrangement.
You must inform your child's school of any food allergy or intolerance and/or other medical conditions.
Please ask your child's dietician to contact your child’s school in the first instance.
School menus customer feedback
As part of the City of Wolverhampton Council's C3 Transformation Programme, consultation and communication with our customers is a key focus for Facilities Management. We actively encourage feedback and want to hear what you think about us, whether you are happy with what we do, or have an idea for improvement.
Our annual customer satisfaction survey is delivered to customers with the aim to capture feedback about the services we provide and also to gain an understanding of the level of satisfaction they receive.
- We strive to readily engage with customers and respond to feedback where required in order to enhance our service delivery and performance.
- We will also share our good news stories and compliments to demonstrate where we 'get it right'.
- We also want you to tell us when we get it wrong (eg. if we failed to do something we said we would) or if we treat you unfairly.
If you would like to leave feedback, please complete the complaints and compliments form.
The overwhelmingly positive feedback we received from our recent Annual Customer Survey (87% of respondents rated us as “Excellent” or “Good”) is a testament to the quality, reliability and flexibility of our service. 100% of respondents rated the overall service in positive terms! Thank you to everyone who took the time to share their views.
Surveys
- View Catering, Cleaning and Caretaking Survey 2018/19
- View Cleaning Survey 2016/17
- View Catering Survey 2016/17
Complaints and compliments
Contact us
E-mail: cateringcleaning@wolverhampton.gov.uk
Phone: 01902 555223
Write: Catering and Cleaning Services,
City Services,
City of Wolverhampton Council,
Facilities Management,
Civic Centre,
St Peter’s Square,
Wolverhampton,
WV1 1RP.