Did you know we offer support out in the community for face to face help with Council Services such as Digital Support, Council Tax, Blue Badges and many other services.

As well as the support we offer in the Civic Centre, we now have various access points within the city. 

If you need any help with our services, please visit one of the following Customer Service Access Point locations:

Bob Jones Community Hub

Address 

  • Bromley St, Wolverhampton, WV2 3AS

Dates/Times:

  • Thursday 8th May 2025 - 9am to 2pm
  • Thursday 12th June 2025 - 9am to 2pm
  • Thursday 10th July 2025 - 9am to 2pm
  • Thursday 14th August 2025 - 9am to 2pm
Civic Centre

Address 

  • City of Wolverhampton Council, Civic Centre, St. Peter's Square, Wolverhampton, WV1 1SH

Dates/Times:

  • Weekdays - 10am to 3pm
Tettenhall Library

Address 

  • Upper Street, Tettenhall, Wolverhampton, WV6 8QF

Dates/Times:

  • Thursday 22nd May 2025 - 2.30pm to 5pm
  • Thursday 26th June 2025 - 2.30pm to 5pm
  • Thursday 24th July 2025 - 2.30pm to 5pm
  • Thursday 28th August 2025 - 2.30pm to 5pm
The Beat – New Cross Hospital Heart and Lung Centre

Address 

  • Wolverhampton Road, Heath Town, Wolverhampton, WV10 0QP

Dates/Times:

  • Every Tuesday - 10am – 2pm.  
The Hub at Ashmore Park

Address 

  • Griffiths Drive, Ashmore Park, Wolverhampton, WV11 2LH

Dates/Times:

  • Thursday 15th May 2025 - 9am to 2pm
  • Thursday 19th June 2025 - 2.30pm to 5pm
  • Thursday 17th July 2025 - 9am to 2pm
  • Thursday 21st August 2025 - 9am to 5pm
Warstones Library

Address

  • Pinfold Grove, Penn, Wolverhampton, WV4 4PT

Dates/Times:

  • Thursday 8th May 2025 - 2.30pm to 5pm
  • Thursday 12th June 2025 - 2.30pm to 5pm
  • Thursday 10th July 2025 - 2.30pm to 5pm
  • Thursday 14th August 2025 - 2.30pm to 5pm
WV Active Bilston-Bert Williams

Address 

  • Nettlefolds Way, Bilston, WV14 0EF

Dates/Times:

  • Thursday 1st May 2025 - 9am to 2pm
  • Thursday 5th June 2025 - 9am to 2pm
  • Thursday 3rd July 2025 - 9am to 5pm
  • Thursday 7th August 2025 - 9am to 2pm
WV Active Aldersley

Address 

  • Aldersley Road, Wolverhampton, WV6 9NW

Dates/Times:

  • Thursday 22nd May 2025 - 9am to 2pm
  • Thursday 26th June 2025 - 9am to 2pm
  • Thursday 24th July 2025 - 9am to 2pm
  • Thursday 28th August 2025 - 9am to 2pm

Did you know...

Customer Services also provide face to face digital surgeries for customers who need support completing online forms.

View Face-to-face drop ins for Council Tax Surgeries

View face-to-face drop ins for School Applications

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