The City of Wolverhampton Council is changing the way it commissions placements in residential and nursing homes, moving from a model that simply purchases a service for someone in a home, to one that will secure the outcomes that matter the most to those in care.
And it is carrying out a survey to ensure these services truly reflect the needs, wishes, and priorities of older adults.
Councillor Jasbir Jaspal, Cabinet Member for Adults and Wellbeing, said: "This marks a step change in the way that we commission placements – placing the focus firmly on the outcomes that people in care and their families want to achieve.
"We are already going into care homes and speaking with residents, family members, staff and care home managers to get their thoughts.
"But we are also keen to hear from those who may require a care home in the near future and from people who have family members in care homes.
"The survey is designed to capture a snapshot of what outcomes they would value, and also to identify people who would be willing to do a semi structured interview which will be able to explore, in greater depth, their needs.
"The feedback will be used to inform the development of a service specification that includes these outcomes, ensuring that care providers are delivering them for their residents in the future."
The survey is available at Residential and Nursing Care Survey and closes on Monday 21 April, 2025.
