Register for an account first and then register for paperless billing to view your bills online.

Its important that you create an account prior to registering for paperless billing as you will need to log into your account to view your bills. Bills will not be emailed, you will receive an email to notify you that a bill is available to view. You can log into your account at any time once it has been created ,you do not need to wait for an email.

Register for an account only means you can log in and view your bills at a convenient time. This is called Wolverhampton City Council online service, you will still receive a paper bill .

Council Tax 

Register for an account to view your bill

Register for paperless billing

You can also complete a form to request a copy of your bill which you will receive the bill via the methods above that you have registered or signed up for.

Request a copy bill

Business Rates

Register for an account to view your bill

Register for paperless billing

You can also complete a form to request a copy of your bill which you will receive the bill via the methods above that you have registered or signed up for.

Request a copy bill

FAQs

What is online billing?

Online billing is a secure web portal similar to 'online banking' that allows City of Wolverhampton Council customers to view their account information in real-time, from any location, on any device at your convenience. The information available includes current & previous year bills, current instalment plans and next payment date & amount. You can use this service to make a Council Tax payment and also sign up for paperless billing which means you will receive a notification when your bill has been changed.

I have forgotten my username/password. What should I do?

If you have forgotten your username or password you can request that these are reset using the links on the sign in page.

What happens if I move to a new house?

Once you have registered for online billing you will be able to access all of your council tax accounts within the City of Wolverhampton area.  If you move address and remain within the City of Wolverhampton area your new bills will automatically be made available to you through your secure login.  If you have chosen paperless billing you new bill will also be issued this way.

What do I do if I’ve registered for paperless and I’ve changed my email address?

If you have registered for paperless billing and you haven’t registered for an account, you need to contact us to advise of your new email address.

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