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Telephone and fax numbers

Use the numbers below to contact the council by phone or fax.

  • General enquiries: 01902 551155
  • Switchboard: 01902 556556
  • Minicom: 01902 555554
  • Fax: 01902 551195

Our general enquiries number can get busy so the best time to call us is between 8am-9.30am or after 5pm Monday to Friday or between 9am and 2pm on Saturday.

Opening hours

Please be aware that no tickets will be issued before 8:30am or after 4:30pm (4:00pm on Fridays).

DayCustomer Services (contact centre)Civic Centre
Monday to Thursday8am to 6pm8.30am to 5pm
Friday8am to 6pm8.30am to 4.30pm
Saturday9am to 2pmClosed


In the event of an emergency out of office hours please contact 01902 552999.

Other council contacts

  • Adult social care (Office hours): 01902 551199
  • Adult social care (Emergency out of hours): 01902 552999
  • Anti-social behaviour: 01902 551188
  • Benefit fraud (free and confidential): 0800 4080441
  • Electoral registration: 01902 551177
  • Housing or council tax benefit: 01902 551166