Did you know it's quicker to contact us by using an online form than by telephone?

Our online forms are a great way to contact us. Before submitting a form you may wish to search our website, using the search bar on the homepage, to find the answer you are looking for.

Christmas and New Year Opening Times

DateDetailsAlternative arrangements/opening times
Tuesday 24 December 9am-5pm Telephone lines 
Tuesday 24 December10am-2pm Civic Centre Reception 
Wednesday 25 DecemberBank Holiday ClosureOut of Hours Service (01902 552999)
Thursday 26 DecemberBank Holiday Closure
Friday 27 DecemberClosed
Monday 30 December Closed
Tuesday 31 DecemberClosed
Wednesday 1 JanuaryBank Holiday Closure

Enquiry Type

You can email departments directly

You can also find further information on our Benefits pages:

View Benefits

You can email departments directly

You can also find further information on our Births, Marriages and Deaths pages:

View Births, Marriages and Deaths

You can email departments directly

You can also find further information on our Business pages:

View Business

CCTV feedback

Allotments waiting list

Community Trigger

Parent Champion

Report race hate

Contact Allotments Team

You can email departments directly

You can also find further information on our Community pages

View Community

Pay council tax

Register for council tax

Request refund

Moving home

View council tax bill

Discounts and Exemptions:

Single person Council Tax Discount

Students and young people

Severely mentally impaired person

Person in hospital or care home

Disabled person

Care providers

Empty property and second homes

You can also send us your Council Tax enquiry here

Contact Council Tax

You can also find further information on our Council Tax pages

View Council Tax

In year transfer

School Admissions Applications

Bus passes

School admission appeals

Terrific for Twos eligibility

Free School Meals Eligibility Checker

You can email departments directly

You can also find further information on our Education and Schools pages:

View Education and Schools

Report dog fouling

Pest control booking

Dealing with dead animals

Report noise nuisance

Report overhanging vegetation

Report fly-tipping

Report a bonfire

Pay environmental fine

Report an unsafe wall

You can email departments directly

You can also find further information on our Environment and Climate pages:

View Environment and Climate

Food complaints

 
 

You can also find further information on our Food Business and Safety pages

View Food Business and Safety

Request meals on wheels

Request a care assessment

Paying for your care

Report adult abuse

One You Wolverhampton

Adult Social Care compliment or complaint

Fit for a Fiver

Domestic violence

You can email departments directly

You can also find further information in our Health and Social Care pages

View our Health and Social Care pages

Homelessness

Apply/search for council housing

Pay your housing rent/charges

Self and Custom Build Register

Report benefit fraud

Leasing your empty property

Energy Saving

HMO licence

Report an empty property

Right to first refusal offer notice

Housing Land Enquiry

You can email departments directly

You can also find further information in our Housing pages

View our Housing pages

Search for jobs

Search apprenticeships

Volunteering

You can email departments directly

You can also find further information on our Jobs and Careers pages

View our Jobs and Careers pages

Join the library

Renew/reserve library item

Request a PIN

Borrow eBooks

You can email departments directly

You can also find further information on our Libraries pages:

View Libraries

Taxi licences

Other licences

Alcohol licences

Licensing objection form

Gambling and gaming

You can email departments directly

You can also find further information on our Licences pages:

View Licences

Useful forms:

Penalty Charge Notices

Request a road crossing

Disabled Parking Bay

Blue Badge Scheme

Dropped kerbs

Match day zone parking permits

Report a pothole

You can email departments directly

You can also find further information on our Parking and roads pages:

View Parking and roads

Do I need planning permission?

Apply for planning permission

Building regulations application forms

You can email departments directly

You can also find further information in our Planning pages

View our Planning pages

Report a missed bin

Request a new/replacement bin

Garden Waste Service

Rubbish tips

Book a bulky item collection

Bin collection dates

Collect my spare bin

Report fly tipping

Assisted Bin Collection

You can also find further information in our Recycling and Waste pages

View our Recycling and waste pages

You can find information on our Sports and Leisure pages:

View our Sports and Leisure

You can find further information on our Trading Standards pages:

View Trading Standards

You can find further information on our Visiting pages:

View Visiting

FOI Requests

Please view our Freedom of information page for further information.

View Freedom of Information

If you feel that the council is not giving you the best service we can, please visit Make a complaint.

Visit Make a complaint

If you can't find your enquiry in the options above, please go to the service you want from the homepage, or use the search bar to find what you need.

Visit homepage

 

 

Where to find us - Address and Opening Times

Address

City of Wolverhampton Council
Civic Centre
St. Peter's Square
Wolverhampton
WV1 1SH

Location map

Opening hours

Please be aware that you must have been issued with a reception ticket before 2:30pm to see an adviser.

Day Customer Services (contact centre) Civic Centre
Monday - Thursday 9am to 5pm 10am to 3pm
Friday 9am to 4.30pm 10am to 3pm
Saturday Closed Closed
Sunday Closed Closed


Please note we are closed on bank holidays.

Contact us by telephone

Please note these numbers are not available on bank holidays, apart from WV Active and Meals on Wheels.

Service Telephone number(s) Opening hours
Adult Education Services 01902 558180 Mon to Fri: 8am to 6pm
Adult Social Care 01902 551199 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Anti-Social Behaviour 01902 551188 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Business Rates 01902 551166 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
BID Levy 01902 554064 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Blue Badges 01902 551155 Mon to Thu: 9am to 5pm
Fri: 9am to 4.30pm
Council Tax 01902 551166 Mon to Thu: 9am to 5pm
Fri: 9am to 4.30pm
Early Years 01902 554242 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Electoral Services 01902 551177 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Environmental Crime 01902 555685 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Foster Care 01902 551133 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
General Services 01902 551155 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Housing Benefit 01902 551166 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Human Resources; (for former or prospective employees) 01902 552345 Mon to Fri: 9am to 4.30pm
Looked After Children 01902 555392 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Meals on wheels 01902 556677 Mon to Fri: 8am to 2pm
Out of Hours Emergencies 01902 552999 Weekdays 4pm to 9am
Weekends open 24 hours
Pension Fund 0300 111 1665 Mon to Fri: 8.30am to 12.30pm
and 2pm to 4pm 
Registration Services 01902 551234 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Schools Services 01902 551122 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Wolverhampton Homes 01902 556789 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
WV Active (Leisure Centres) 01902 551010 Refer to website for opening times
Emergency Out of Hours

In the event of an emergency out of office hours please contact 01902 552999.

For more information about this service please visit Out of Office Hours Emergencies.

Free internet access

There are many places in Wolverhampton where you can obtain free internet access in order to take advantage of our many online services.

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