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What do I need to do to arrange a bulky item collection?

You can make a request to the Council for the removal of large items including bulky household items, white goods and asbestos.

You can now arrange your bulky item collection through My Account which gives you access to a range of Council services - get started by registering for an account here and request a bulky item collection.

Costs and timescales

It is free when on maximum housing and/or council tax benefits (restricted to one collection in a 6 week period). Collection can take up to 10 working days from date of payment. ​ All items are to be collected from the front of the property and should be made available by 7.00am on the collection day.

Bulky household items

The cost for removal is £25 for up to 5 items, we will collect a maximum of 10 items in one booking. Here are just some of the items we can remove:

  • sofas
  • bed frames
  • mattresses
  • large children's toys

All items are to be collected from the front of the property and should be made available by 7.00am on the collection day.


White goods

The cost for removal is £23.04 per item, we will collect a maximum of 3 electrical items in a single booking. Collection can take up to 10 working days from date of payment. Here are just some of the items we can remove:

  • fridge freezers
  • cookers
  • televisions
  • other electrical items

Asbestos

The cost of asbestos removal is £77 for up to 10 bags. It is free when on maximum housing and/or council tax benefits (restricted to one collection in a 6 week period). Asbestos is collected when multiple requests are made to the council, therefore timescales may vary.

Further advice on working with asbestos safely can be read on the Health and Safety Executive website or by calling 0845 345 0055.


Alternative ways to pay and arrange a collection

By telephone on 01902 551155 or at the following Housing Offices:

  • Heath Town Housing Office
  • Low Hill Housing Office
  • Merry Hill Housing Office
  • Bushbury Hill EMB
  • New Park Village
  • Pendeford Housing​

In receipt of benefits?

Bulky household collection is free when on maximum housing and/or council tax benefits - however, this is restricted to one type of bulky waste (general bulky waste, white goods or asbestos) in a 6 week period.

Further information:

www.wolverhampton.gov.uk/article/2498/Book-a-bulky-item-collection

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