Make a complaint How to make a complaint if you feel that the council is not giving you the best service we can.
Adult social care complaints The complaints procedure for Adult Social Care is different to our council procedure. Please make your complaint following our guidelines.
Pay us a compliment How to pay us a compliment if you feel that the council has given you the best service we can.
Why complain or compliment? Complaints and compliments are a way for you to have your say and to help us improve our service delivery. Here is some information about why it is important.
Customer Service Standards We take our responsibility to provide good customer service personally. Learn more about our high service standards.