Did you know it's quicker to contact us by using an online form than by telephone?

Our online forms are a great way to contact us. Before submitting a form you may wish to search our website, using the search bar on the homepage, to find the answer you are looking for.

Enquiry Type


You can also find further information on our Food Business and Safety pages

View Food Business and Safety


You can email departments directly


You can also find further information on our Jobs and Careers pages

View our Jobs and Careers pages


You can email departments directly


You can also find further information on our Libraries pages:

View Libraries


You can email departments directly


You can also find further information on our Licences pages:

View Licences

You can find information on our Sports and Leisure pages:

View our Sports and Leisure

You can find further information on our Trading Standards pages:

View Trading Standards

You can find further information on our Visiting pages:

View Visiting


Please view our Freedom of information page for further information.

View Freedom of Information

If you feel that the council is not giving you the best service we can, please visit Make a complaint.

Visit Make a complaint

If you can't find your enquiry in the options above, please go to the service you want from the homepage, or use the search bar to find what you need.

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Where to find us - Address and Opening Times

Address

City of Wolverhampton Council
Civic Centre
St. Peter's Square
Wolverhampton
WV1 1SH

Location map

Opening hours

Please be aware that you must have been issued with a reception ticket before 2:30pm to see an adviser.

Day Customer Services (contact centre) Civic Centre
Monday - Thursday 9am to 5pm 10am to 3pm
Friday 9am to 4.30pm 10am to 3pm
Saturday Closed Closed
Sunday Closed Closed


Please note we are closed on bank holidays.

Contact us by telephone

Please note these numbers are not available on bank holidays, apart from WV Active and Meals on Wheels.

Service Telephone number(s) Opening hours
Adult Education Services 01902 558180 Mon to Fri: 8am to 6pm
Adult Social Care 01902 551199 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Anti-Social Behaviour 01902 551188 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Business Rates 01902 551166 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
BID Levy 01902 554064 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Blue Badges 01902 551155 Mon to Thu: 9am to 5pm
Fri: 9am to 4.30pm
Council Tax 01902 551166 Mon to Thu: 9am to 5pm
Fri: 9am to 4.30pm
Early Years 01902 554242 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Electoral Services 01902 551177 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Environmental Crime 01902 555685 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Foster Care 01902 551133 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
General Services 01902 551155 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Housing Benefit 01902 551166 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Human Resources; (for former or prospective employees) 01902 552345 Mon to Fri: 9am to 4.30pm
Looked After Children 01902 555392 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Meals on wheels 01902 556677 Mon to Fri: 8am to 2pm
Out of Hours Emergencies 01902 552999 Weekdays 4pm to 9am
Weekends open 24 hours
Pension Fund 0300 111 1665 Mon to Fri: 8.30am to 12.30pm
and 2pm to 4pm 
Registration Services 01902 551234 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Schools Services 01902 551122 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
Wolverhampton Homes 01902 556789 Mon to Thu: 9am to 5pm 
Fri: 9am to 4.30pm
WV Active (Leisure Centres) 01902 551010 Refer to website for opening times
Emergency Out of Hours

In the event of an emergency out of office hours please contact 01902 552999.

For more information about this service please visit Out of Office Hours Emergencies.

Free internet access

There are many places in Wolverhampton where you can obtain free internet access in order to take advantage of our many online services.

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